What is the Best Chatbot Software for You?

Updated: Jul 24

The chatbot market is foreseen to grow by $6.8 billion, increasing at a Compound Annual Growth Rate (CAGR) of almost 29.7% during the 2019-2024 period. Hence, the unceasing increase in chatbot usage shouldn't come as much of a surprise. Bots offer a speedy and effective solution for leads and customers while saving on company overhead.

However, in order to create quality bots with matching efficiency, you need the right chat software, which brings me to the goal of this article — recommend the best chatbot software on the market for the upcoming year of 2022.

1. Landbot

Native Channel Integrations: Web, WhatsApp, Facebook Messenger, and API

Chatbot to Human Agents Handoff: Yes

‍Free Plan: Yes

Free Trial: Yes

Pricing: Starts at $30/month

The first on our list of the best chatbot software is Landbot. Now, you might think we are a bit biased (and you are probably right), but our passion for the product is fairly objective. Just keep reading and judge for yourself!

Landbot’s chatbot builder is one of the most intuitive no-code chatbot development software options on the market. Its users most appreciate the easy and flexible game-like building experience that often reminds them of stacking blocks of LEGO.

The no-code chatbot builder interface allows you to build and launch bots in minutes. It also does a great job of enabling you to create tool integrations that would have otherwise been impossible for non-tech professionals. Its integration toolbox boasts essentials such as Google Sheets, Calendly, Zapier, and Slack or more advanced integrations such as Webhooks, Segment, Salesforce, Zendesk, etc.

Key features include interactive UI elements such as carousels, enriched buttons, in-chat mini-forms, formatted questions — which make for a unique CX — as well as a powerful live chat manager. Other capabilities such as conditional logic, variables calculations, and powerful (spreadsheet-like) formulas, make it a smart and powerful marketing and sales tool.