In the evolving landscape of chatbot automation, delivering intelligent, dynamic responses is key to enhancing user interactions. We are excited to introduce AI Prompts in Flow Automation—a powerful feature designed to bring AI-driven intelligence to your bots and live chat experiences.
📌 Where to Find AI Prompts
Accessing this feature is simple. Navigate to the AI Hub in your sidebar and select AI Prompts. This centralized hub allows you to create, manage, and deploy AI-generated responses across all bots in your workspace.
🚀 Key Capabilities
AI Prompts empower your automation flows by enabling:
Centralized AI prompt management – Use a shared repository of AI-driven responses across multiple bots in a workspace.
Easy customization – Create, edit, and activate or deactivate prompts as needed.
Live chat enhancements – Leverage AI-generated replies to provide intelligent, contextual responses in real-time conversations.
🔧 How to Use AI Prompts
Getting started with AI Prompts is straightforward:
Navigate to AI Hub – Open the AI Hub and go to the AI Prompts section.
Create a new prompt – Click on “+ AI Prompt” to define a new AI response.
Customize your prompt – Give it a meaningful name and define its function, such as summarizing user messages, generating replies, or analyzing sentiment.
Deploy it in live chat or automation – Use the created AI Prompt in chatbot flows to streamline responses and enhance user engagement.
🔥 Real-World Use Cases
AI Prompts add value to chat automation in various ways, including:
Summarization – Generate concise summaries of user messages to improve response efficiency.
AI-powered replies – Automate responses to frequently asked questions with AI-driven insights.
Lead qualification – Analyze user responses and categorize leads based on AI analysis, streamlining the sales funnel.
🌟 Elevate Your Chat Automation with AI
AI Prompts revolutionize how chatbots interact with users by introducing smart, context-aware responses. Whether you're managing customer queries, automating workflows, or qualifying leads, this feature brings intelligence and efficiency to every conversation.
Try AI Prompts today and experience the future of chatbot automation!
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